ALENA FEDE | Fashion & Wedding, Custom Design - Charleston SC

Runway Collections

* Client’s name:
Address:
City/State:
Country:
Zip:
* Phone #:
* Email:
Order Date:

Payment Info

Payment method:
You can pay over the phone as well.

Order

* Collection & number or name design(s):
Price: contact designer for price info
- discount (for multiple orders)
SC Sales Tax: (Sales Tax of 7.5% applies if you are picking your dress up or shipping the dress to an address in SC)
Shipping and Handling: $25 all orders are shipped UPS 2-day signature required
Special istructions:

Return & Exchange Policy

* I understand that all designs from Runways are final sale, there are no cancellations, changes, credits, exchanges or returns on the items.
 
 
  * — Required fields
 

RUNWAY COLLECTIONS (Fashion/Wedding)

What information will you need from me when placing this order?

All designs from Runways are one of a kind, sample sale, sizes 0-2 or 2-4. If you are interested in having one of these designs please contact Alena Fede for pricing and availability (with name/year of collection and name/# of the item(s) you want or attach the picture(s). Then you need to complete the order form, payment, sign the policy and send it to us.

* Any of these dresses can be custom-made according to measurements/sizes. You can place an order using our made-to-order form.

Does Alena Fede offers any type of discounts for multiple orders?

A 5% discount is offered for the second item
A 10% discount is offered for the third item
A 15% discount is offered for the forth item
A 20% discount is offered for the fifth item

* orders need to be places at the same time

What are the payment methods?

We accept Paypal, Visa, MasterCard, American Express, Check

You can pay over the phone as well.
Please call us during regular business hours (M-SAT., 10 am to 7 pm EST). We’d be happy to take credit card information over the phone, however we cannot place orders over the phone. If customer service agents are not available, please leave your name and number and we’ll call you back!

Will I be charged sales tax on my order?

Sales tax is only charged if you are resident of South Carolina or your order is picked up at our design-studio. The sales tax for SC residents is 7.5%.

What are the shipping charges for the dresses?

There is a shipping and handling charge of $25. We ship UPS ground with signature required.

If shipping is international, outside of USA additional shipping charges will apply, depends on location.
Please feel free to contact us, we are more than happy to update you on your order.

Can I return an order?

All designs from Runways are final sales. Sorry, no returns and exchanges acceptable.

Your satisfaction is important to us, if you have any special needs or any other questions please contact Alena Fede customer service by phone at 347-740-6825 or email at and someone will be more than happy to assist you!

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